Always one step ahead of the IT market.

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Zubler & Partner AG, which has been active in the market for 25 years, offers professional IT services in the areas of systems engineering, IT infrastructure, cloud services, security, and business solutions (ERP systems). Ernst Egloff, software engineer and member of the executive management team, has been with the company from the very beginning. “Since the founding of our company in 1990, developments in IT have progressed so rapidly that we have always had to think ahead and adapt in order to keep pace with change,” explains Ernst Egloff. Customer needs and service requirements were constantly evolving and becoming increasingly demanding. For Zubler & Partner AG, it therefore became essential to find a competent connectivity partner. “We offer our customers direct and personal service. That was exactly the requirement we had for a future partner.”

Zubler & Partner first became aware of Cyberlink at Orbit-iEX 2007, the former information and communications technology trade fair in Zurich. The initial discussions took place directly at the exhibition booth. “Shortly after the trade fair, we ordered our first DSL lines for our customers, and Cyberlink proactively offered us the opportunity to become a wholesale partner,” says Ernst Egloff. “And this without complicated procedures or unrealistic targets.” This laid the foundation for a long-term partnership.

ICT developments continued to accelerate. Soon, customers of Zubler & Partner AG began requesting centralized management and networking of their locations. With these new needs came increased demands on the quality of internet connections. A simple DSL connection was no longer sufficient. “Since Cyberlink also keeps pace with technological progress, their new Business Internet Ethernet solutions were exactly what our customers were ultimately looking for,” explains Egloff. “Cyberlink’s product portfolio demonstrates a high degree of agility, enabling us to stay one step ahead of the large providers. This allows us to deliver the optimal service to our customers at the right time.” A highly available internet connection with guaranteed bandwidth and proactively monitored managed hardware ultimately forms the foundation for successful networking and makes centralization possible, Egloff adds.

Ernst Egloff describes the collaboration with Cyberlink as perfect. “I send an email with my request and receive an immediate response. When it comes to providing connectivity services for our customers, we have virtually no effort involved.” It is also important to him to know the people behind a partner company — something that is definitely the case with Cyberlink. “With its personal and straightforward support as well as its high-quality services, Cyberlink meets our expectations of a connectivity partner 100 percent,” concludes Ernst Egloff.