30 Years of Cyberlink: Beat Tinner and Thomas Knüsel in an Interview

Cyberlink will celebrate its 30th anniversary in 2025. With what vision did the company start in 1995?

Beat Tinner: In 1995, I wanted to build an internet service provider that would give people and businesses access to this new digital world. With the emergence of the World Wide Web, the internet was just beginning to change the world, and I wanted to be part of that revolution. My goal was to create a reliable infrastructure for the future—always staying at the forefront of technological development.

Which technologies have shaped Cyberlink’s development?

Tinner: Linux and the World Wide Web shaped our early days, followed by xDSL technologies, which enabled high-performance leased lines. Fiber optics and the development of internet exchanges and data centers took us further. Our focus on data centers has changed the way we build networks. Today, customers use cloud services such as virtual data centers, where we operate their servers and provide services like networks and firewalls virtually. With the introduction of SCION technology, we are investing in an innovation that is redefining business connectivity.

Which values guide Cyberlink?

Thomas Knüsel: Reliability, continuity, and independence are our core values. Added to these are trust and transparency—both toward our customers and within the company. Customers place their trust in us in advance, and we aim to repay that trust with excellent services and fair pricing. Transparency is especially crucial in difficult situations, allowing us to communicate issues clearly and offer solutions. Internally, we also rely on open communication and personal responsibility, enabling employees to make independent decisions.